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RTO & Returns

Return Loss Calculator

Calculate financial impact of customer returns (delivered & returned by buyer).

Calculator Inputs

Calculation Results

Live updating metrics

Live Computed
Primary Output Metric
Profit / Margin Impact
Informational Disclaimer: This calculation provides an estimate for informational purposes. Actual marketplace fees, GST liabilities, and courier charges depend on seller tier, category, fulfillment mode, and current platform policies.

How This Calculation Works

Customer returns differ from RTO because the buyer opened/used the parcel. Reverse shipping fees, non-refundable platform fees, and potential item damage add up quickly.

Formula
Return Loss = Return Shipping + Unrefunded Platform Fees + Refurbishing/Damage Cost + Packaging Loss

💡 Realistic Indian E-Commerce Example

100 returned orders with ₹70 reverse freight, ₹25 unrefunded fee, and 20% product damage (₹80/unit) result in ₹11,500 total return loss.

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Frequently Asked Questions

Common queries about this calculation methodology

Typically 7 to 10 days for apparel/lifestyle, and 3 to 7 days for electronics/home goods.

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